Field Services Internship

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Have you ever wondered about a career in the telecommunications industry?  Now’s your chance to learn more by applying to join our Field Services Internship Program! 

As a Field Services Intern, you will receive valuable on-the-job experience by working side-by-side with a Field Service Technician (FST) mentor. During this paid internship opportunity, you will shadow FST mentors and assist with onsite installation, troubleshooting, repairs and maintenance of telecommunications products, services and equipment provided to our residential and commercial customers. In this role, you will gain an understanding of how we deliver our products and services on time to our customers and provide exceptional customer service! 

Field Service Technicians generally work Monday – Friday 8am – 5pm local time.  Flexible hours and schedules are available, including a start date. *Must have a car.

Responsibilities.

  • Learn the overall functions of Field Services, and how the business unit impacts our organization.

  • Gain experience in the field through direct mentor-ship with one of our technicians.

  • Learn and assist with general customer installations, repairs, and maintenance activities in various weather conditions.

  • Learn about the importance of safe work practices, and how they impact you, the customer, and TDS as an organization.

  • Gain knowledge and understanding of outside plant facilities and equipment.

  • Learn about and assist with splicing low voltage terminations - a very important skill set in our industry!

  • Learn the functions of our warehouse while assisting with inventory and staging.

  • Learn about software and programming that Technicians use to serve our customers.

  • Gain valuable understanding of the importance of customer service.

Qualifications

  • Must be at least 18 years of age or older.

  • Ability to follow directions, both written and verbal.

  • Positive outlook and desire to learn.

  • Ability to be flexible as day-to-day tasks and priorities may change.

  • Reading and writing skills required.

Physical Demands and Work Environment. 

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The employee regularly communicates with customers. The employee is frequently required to move about and reach for items.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The employee must also be able to climb ladders. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces. The employee is frequently exposed to moving mechanical parts and heavy equipment; fumes or airborne particles; and vibration. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is at times loud.

At Optima Communications Systems, Inc., we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law.

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