SEAMLESS MIDMARKET COLLABORATION—VOICE, VIDEO, MOBILE—ON ANY DEVICE

Avaya IP Office Change the way your mobile, distributed workforce collaborates. Deliver an engaging experience for voice, video, and mobility on virtually any device. Simple enough to run on an appliance, powerful enough to support 2,000 users with virtualized software. Easy to use. Easy to manage. Exceptional value.

Flexible Configurations

Choose a deployment model that matches your infrastructure objectives–from a simple appliance to virtualized software in your data center, with options in between.

A Complete Midmarket Collaboration Solution

Enjoy the peace of mind that comes with a complete, integrated solution—collaboration software plus multichannel contact centers, networking, security, and video—from a single source.

Lower Collaboration TCO

Discover how affordable collaboration can be with the IP Office™ Platform–a smaller initial investment, reduced maintenance, and decreased power consumption.

Contact Center for Midmarket

Transform your business one great interaction at a time. Add powerful blended multichannel capabilities with the simplicity and value your midsize business needs.

Video for Midmarket

Engage your staff, customers, and partners with a video solution that is user-friendly and easy to implement. A flexible Avaya video solution supports mobile devices, desktops, and HD room systems.

Networking for Midmarket

Easily add reliable connectivity to power your collaboration solution. Help ensure the highest levels of performance with plug-and-play simplicity and low total cost of ownership.

Avaya IP Office Question?

15 + 5 =

Maximizing value from your support services investment

Commitment to 5 core practices will lead to peace of mind and growth. In the world of support services we are always striving to reach that nirvana state where everything is perfect, and that requires keeping networks running at peak performance while contending with...

Why Should You Replace Your Perfectly Good Business Phone? Reason 1

For a limited time, Avaya is offering a significant discount to businesses that trade in their existing phones and purchase Avaya’s latest desktop devices. Our research shows that the newest IP smartphones can help increase productivity and job satisfaction, improve...

Get your complimentary 2018 IDC InfoBrief

Digital Transformation: Insight into Getting it Right, is new research commissioned by Avaya and undertaken by IDC. The Infobrief contains key insights from over 1,300 enterprises and consumers to help brands plan and improve digital...

Eight Things Contact Center Agents Want in 2018

If your organization is part of the majority that has either introduced a digital transformation plan within the last two years, or is planning to introduce one this year, then you understand the critical importance of advancing the contact...

Are You Enabling Extraordinary Customer Journeys?

Take Your Contact Center to the Next Level INTRODUCTION: Today’s customers are more educated, more demanding and more discerning than ever. Are you doing everything you can to meet their needs and expectations? Or are you at risk of losing prospects and...

Anticipate and Avoid Problems as You Upgrade to New Communications Services

Be confident your infrastructure will deliver high-quality experiences before you take the plunge into upgrading communications solutions. As you upgrade to voice and video over IP, SIP technologies, and additional applications, your network will be coping with...

Five Incredible Ways to Innovate Traditional Desktop Communications

Artificial intelligence. IoT. Virtual reality. For years, organizations have been trying to understand what these technologies can do in a smart, new era. You may be surprised to learn that you can easily capitalize on them by innovating desktop communications. We...

The New Avaya: Singular Focus on Innovation & the Customer Experience

Thanks to the process we just went through, Avaya has new financing, a stronger balance sheet, a new management team, and we are closer to our partners and customers than ever before. The energy level here, the passion, the innovation pouring out of the company, the...

You Say You Want an Evolution? Well, Ya Know… *

As technologies go, there’s little glamor or excitement in those that have stood the test of time. Today, the spotlight shines brightly on the latest startup, app or device and quickly fades as the next entry appears on the horizon. The year 2000 was full of hope and...

Midsize Companies and Avaya IP Office: A History of Success

In my conversations with customers, one thing is clear: Midsize companies are excited about Avaya’s track record of success creating products tailored to the midmarket. Yes, we install big Team Engagement and Customer Engagement solutions (formerly known as Unified...

Quiz: Do You Know How to Choose the Right Support Services Provider?

All too often, we find that IT executives who are facing budget cuts buy unauthorized support services for their Avaya solutions. Doing so puts IT departments and their mission-critical networks at considerable risk. We’re raising awareness about the true value of...

Isn’t it time you switch to Avaya IP Office?

Engagement Can Accelerate Growth and Revolutionize How You Do Business Transform the way you conduct business by creating a seamless engagement experience for your customers and employees. Regardless of their locations, devices, or applications, users can have...

Avaya IP Office Platform Overview

Transform the way you conduct business Create a seamless engagement experience for your customers and employees. Regardless of where they are working or the device they are using, give your people the communications and collaboration capabilities that will set your...

Repairing the Disconnect That Holds Back Mobile Workforces

“How can we best connect our mobile workforce, efficiently, and fit for the future?” It’s a question you hear a lot. As the driving force behind businesses everywhere, mobile workers need to be equipped to continue delivering the productivity, efficiency and customer...