by Optima Commuications | Jul 11, 2018 | Avaya Blog, Blog, Expansion Modules, IP Office
For a limited time, Avaya is offering a significant discount to businesses that trade in their existing phones and purchase Avaya’s latest desktop devices. Our research shows that the newest IP smartphones can help increase productivity and job satisfaction, improve...
by Optima Commuications | Jun 28, 2018 | Avaya Blog, Blog, IP Office, Telephone Systems, Voice Mail
Digital Transformation: Insight into Getting it Right, is new research commissioned by Avaya and undertaken by IDC. The Infobrief contains key insights from over 1,300 enterprises and consumers to help brands plan and improve digital transformation, specifically...
by Optima Commuications | May 17, 2018 | Avaya Blog, Blog, IP Office, services, Telephone Systems
If your organization is part of the majority that has either introduced a digital transformation plan within the last two years, or is planning to introduce one this year, then you understand the critical importance of advancing the contact center. You know your...
by Optima Commuications | May 17, 2018 | Avaya Blog, Blog, Expansion Modules, IP Office, Uncategorized
Take Your Contact Center to the Next Level INTRODUCTION: Today’s customers are more educated, more demanding and more discerning than ever. Are you doing everything you can to meet their needs and expectations? Or are you at risk of losing prospects and clients...
by Optima Commuications | Apr 26, 2018 | Avaya Blog, Blog, IP Office
Be confident your infrastructure will deliver high-quality experiences before you take the plunge into upgrading communications solutions. As you upgrade to voice and video over IP, SIP technologies, and additional applications, your network will be coping with...
by Optima Commuications | Jan 18, 2018 | Avaya Blog, Blog, IP Office
Artificial intelligence. IoT. Virtual reality. For years, organizations have been trying to understand what these technologies can do in a smart, new era. You may be surprised to learn that you can easily capitalize on them by innovating desktop communications. We...
