Avaya Blog

  • Partner Highlight: Optima Communications Systems Hits Silver Status

    Optima Communications Systems were a fan of Chronicall as soon as they became a partner, in large part due to the NFR (not for resale) serial key Xima Software gives to their partners. They use the software internally to help them manage their inside and outside sales team and give their customer service department the […]

  • Focusing on what really matters when it comes to a telephone system

    Focusing on what really matters when it comes to a telephone system. Operating efficiently, staying close to customers and carefully managing scarce resources are the hallmarks of small and midsize company success stories. The Avaya IP Office is a simple, powerful, unified collaboration Solution. With 30 million users, Avaya is No. 1 worldwide in communications […]

  • 1408 Series Digital Deskphone

    You expect top quality and reliability from Avaya and the 1408 Digital Deskphones deliver by giving you a solidly built phone that can stretch your investment and lower total cost of ownership. It’s a cost effective solution that delivers significant competitive advantages at its price point. Everyday users typically rely on several forms of communication […]

  • Customer’s satisfaction

    Customer satisfaction is the best way to indicate how likely a customer will make a purchase in the future or refer other customers to the company. A customer would tell between 10-25 people about their experience. In today’s world, Facebook, Twitter, and Instagram allow customers to express their satisfaction or displeasure of their experience to […]