Avaya IP Office CCC and CBC (Contact Centers)
Avaya IP Office CCC and CBC applications provides powerful Call Center applications for today's small to medium sized businesses. The Avaya IP Office CCC & CBC are advanced enough to help you manage your call center effectively ensuring that your customers are handled in the most efficient way possible.
IP Office CCC and CBC Products and Licenses
IP Office CCC and CBC Info:
CCC (Compact Contact Center) & CBC (Compact Business Center) provides powerful Call Center applications for today's small to medium sized businesses. The Avaya IP Office CCC & CBC are advanced enough to help you manage your call center effectively ensuring that your customers are handled in the most efficient way possible. Providing you with numerous reporting options the Avaya IP Office CCC & CBC gives you visual insight as to how your calls are being handled
The IP Office Compact Contact Center - CCC is an highly modular contact center solution catering for all contact center, typically handling anywhere from 2 to 75 agents.The IP Office Compact Business Center - CBC is an entry-level management tool for small customer facing departments, typically handling anywhere from 2 to 15 agents.
