TAPIT Software - Single User
TAPIT Software has been the best rated Call Accounting software for the past 17 years. From keeping track of telephone abuse, sales calls, collections calls and customer service calls TAPIT EX can improve your businesses profit potential.
Call Accounting is a must for managing today's business. More and more of business is done over the phone. Keeping track off all in-bound and out-bound call activity can dramatically improve your business.
Product Highlights:
- NO SMDR Alarm notifies users there is an interruption in a call data flow. The NO SMDR Alarm application also tracks up to 8 phone numbers and triggers the alarm when any of them is dialed.
- Remote Client Collection Software for SMDR/CDR Data (for Remote Manager WAN Applications) replaces buffer box.
- Remote Manager supports up to 100 remote locations.
- New pricing features.
- New TAPIT "Special" Reports.
- Real-time data collection
- Supports all telephone systems with CDR/SMDR output capabilities
- Call editing capability
- Capable of processing 7 digit numeric extensions / 8 digit alpha-numeric trunks
- Support for Client Account or User Authorization codes
- Automatic Report Scheduler
- Numeric Caller ID reporting
- Export to time and billing packages
- E-mail reports in Text, Rich Text and Hypertext (HTML) file formats
- Multiple extension per User
- Save reports to HTML files to publish on your Web site
- Supports a single user. See our TAPIT Software (Multi User) version.
- View the Brochure
- Get Acrobat Reader Here
- 5 Year Warranty
To purchase this item, call toll free 1-800-270-9204
M-F, 9-5 Eastern.
New Features of TAPIT EX:
- Depending on your telephone system, TAPIT EX now supports additional fields: IP addresses, multiple extension fields, multiple trunk fields, on-hold duration, ring duration, DNIS field and more.
- New Special Reports (i.e. abandoned calls, on-hold time and ring time reports).
- Voice Over IP reporting
- Transferred Call and Station to Station reporting
- DNIS reporting
- TAPIT Web Reports (included with TAPIT EX Multi-User version) enables users to view reports on the Internet.
- Trunk Analysis Reports (part of TAPIT Web Reports) consist of: All Trunks Busy, Daily Trunk Status, Peak Hour Activity by Trunk, Trunk Group Summary by Hour/Date, Trunk Summary by Hour/Date, Trunk Detail Activity by Date/Hour.
- TAPIT EX and Tapit Remote Manager can process text files multiple times a day. When working with Remote Manager user can create consolidated reports on 30 most active extensions, account codes or telephone numbers.
- Incoming calls pricing option.
- TAPIT Pricing has the ability to price DNIS, IP Address and Trunk records.
- The Systems Parameters screen is expanded to make the application tune up easier.
- Dialing Patterns accommodates DNIS numbers, Authorization Codes and Matter Codes.
- TAPIT CDR Loader provides TAPIT EX with the ability to integrate with PC-based and IP-based phone systems such as Altigen, 3Com, Avaya IP Office and others.
